Duration: 12+Months
Start Date: ASAP.
Job Description:
Responsible for operations support of various notification, reporting, and ticketing systems. You will be working with the Development to gain knowledge of the applications and provide Experience with CI/CD tools and DevOps processes for Jenkins, Ansible, and Cloud formation to build automated pipelines for deployment and Grafana a plus.
You will also be responsible for 24*7 production support of mission-critical applications The role requires expertise with both Linux and Windows operating environments. The role will involve deploying code/packages in production and non-production environments, updating C programs as required, preparing task plans, and following the change management process. Work with application Development, Sys Admins, DBAs, and peer IT groups. As part of the 24*7 job requirement, may need to work after normal business hours and some weekends to support releases and outages. Need to be able to join crisis/outage bridges when paged. Provide resolution to issues and mitigate problems proactively.
Must be able to function with limited direction and guidance, and be able to diagnose extremely technical and challenging problems within the systems. Must be able to accurately assess problems and if necessary communicate the problem information to peers, support groups, and HW/OS vendors. Must be able to work in a team environment, demonstrate leadership skills, possess excellent communication skills, and follow established business processes and procedures.
Responsibilities:
– Creating the Jenkins pipeline for automating the build of the environment
– Create Ansible playbooks, Cloud formation templates
– Logging and monitoring setup, maintaining health checks
– Day-to-day application support, monitoring, and system administration of applications running on Linux, Windows, and on Oracle/memsql Database
– 24*7 support for mission-critical applications, requires occasionally working after normal business hours and weekends to support releases, application issues, and outages
– DevOps engagement to drive CI/CD in the build and deployment of applications using tools like Jenkins and Ansible
– Automating manual processes
– Problem (break/fix) analysis & remediation
– Supporting ESRI ArcGIS server installation and Windows server administration and support
Top 3 requirements:
1) Experience in operations
2) Experience in Linux, writing and executing Unix Shell script, Python, Perl
3) Experience in databases like Oracle, memsql query analysis and scripting
Required Skills:
1) Programming in C, Javascript, Python, shell, JSON
2) Web technologies – Apache, Tomcat, Weblogic
3) Database technologies – Oracle, memsql SQL
4) Unix/Linux, Shell scripting, Powershell, Perl
5) DevOps and CI/CD process implementation using JIRA, Jenkins, Ansible
Desired Skills:
1) AWS knowledge a plus
2) Project management skills
3) knowledge of Grafana/Prometheus/New Relic
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